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Claims Reporting

For Emergency Claim Numbers
and 24 Hour/Direct Claim Reporting
CLICK HERE

  At Fitzwilliam Insurance Services, LLC  we're ready to help you get your claim settled quickly and fairly.  When you have a claim, you should first protect life and property and take any steps you can to prevent further damage, then call Fitzwilliam Insurance Services, LLC  at (504) 469-9416.

Important Instructions

   After business hours, on weekends or holidays, you can call the insurance company directly if they have a 24 hour claim center. Click here for a list of 24 hour numbers. If you call the insurance company directly, make sure you call Fitzwilliam Insurance Services, LLC the next business day. Once a  claim is reported to an insurance company, you should hear from an adjuster within 1 or 2 business days.

  When you call
Fitzwilliam Insurance Services, LLC or the insurance company directly, try to have any of the following information that pertains to your claim ready to speed up processing.

  • The location of the accident.
  • A description of the events leading to the accident.
  • The names and addresses of any injured persons.
  • Descriptions of any injuries.
  • If medical treatment was provided, at what hospital?
  • If there was property damage, the name and address of the property owner.
  • The estimated cost of repairs.
  • The names and addresses of any witnesses.
  • The police report (for auto accidents).


Automobile Accidents
When you have an automobile claim, it must be reported to the police. If the car is not driveable, have it towed to your preferred body shop or dealership if they are open. If not, have it towed to your house until you can talk to an adjuster.

Burglary or Vandalism Loss - No burglary or vandalism claim can be paid without a police report or police report item number.

Property Loss - You should take steps to ensure the safety of life and property and prevent further damage. Beyond that, don't try and deal with the damage yourself, or it could make your claim difficult to process.

Water Damage - Call a service specializing in water damage to carpets and padding. Many people remove the carpets and padding immediately, but the carpet frequently can be saved if removed by an experienced professional.

Fire Damage - Do not try and clean up the smoke damage after a grease fire. Many people do more damage to the walls cleaning up than the fire does.

Broken Pipes - Call a plumber to determine the location and cause of the damage.
 

Emergency Claim Numbers
and 24 Hour/Direct Claim Reporting

   For claims covered by the following insurance companies, please call the appropriate toll free number direct and then call Fitzwilliam Insurance Services, LLC at the earliest opportunity during regular business hours.
Phone:
(504) 469-9416

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AUTO RECREATIONAL VEHICLES

Progressive Auto Insurance Company
Service:  800-925-2886
Claims:   800-274-4499

HomeWise
866-496-1789

Unitrin
800-456-1919

AUTO

USAgencies
866-928-9551

AUTO

Imperial Fire and Casualty
800-960-7777

AUTO HOME

Farmers Insurance Group
800-435-7764

Hull and Company
Service:  866-417-4855
Claims:  800-631-6478

HOME BUSINESS

Louisiana Citizens - Fair Plan
800-973-4953

AUTO

Hagerty
Service: 1-800-747-5348
Claims:  1-800-922-4050

HOME RECREATIONAL VEHICLES

Foremost Insurance Group
800-527-3907

HEALTH

Humana
800-542-9594

NATIONAL FLOOD

National Flood Ins. Program
800-638-6620

Fidelity National Insurance Co.
Service:  800-323-8841
Claims:   800-725-9472

American Bankers Insurance Company
Service: 800-535-1333
Claims:  800-423-4403

WORKERS COMP

LWCC
Louisiana Workers' Compensation Corporation
800-267-2410

LC & I Fund
Service: 1-985-612-1230
Claims: 1-866-567-8557

Southern Fidelity Insurance Co
Service:   1-866-874-7342
Claims:     1-866-722-4995
Website: 
www.southernfidelityins.com

Americas
800-742-3109

21st  Century
888-224-6163

Geovera Specialty
800-631-6478

3112 Williams Blvd.
Kenner, Louisiana 70065
Phone: 504-469-9416

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